Conversational assistant
Never leave a customer unanswered, not at night and not at the weekend.
An assistant that handles messages and calls using your company's information, and knows when to hand over to a person.
The problem
Customers write on WhatsApp, Instagram or Telegram and phone at any hour. If nobody answers in time, they go elsewhere. And always answering the same questions eats up your team's hours.
Our solution
An assistant handles those channels with your company's real information: opening hours, services, indicative prices, conditions. When the conversation calls for it, it transfers the call to a real agent, emails the information gathered or adds an appointment or meeting to the platform's calendar.
The result
Every enquiry gets an immediate answer, your team focuses on the cases that truly need a person, and appointments are recorded without anyone having to write them down.
Platform
What it does for your business.
- Channels: WhatsApp, Telegram, Instagram and phone calls
- Answers based on your company's information
- Transfers calls to real agents when needed
- Emails the information gathered in the conversation
- Adds appointments and meetings to the platform calendar
Do any of these situations sound familiar?
- Businesses that receive many repetitive calls and messages
- Companies losing customers by not answering in time
- Appointment-based services: clinics, garages, offices, hair salons
Examples of what we can build
- Answer opening hours, prices and availability at any time
- Book an appointment in the calendar from a WhatsApp chat
- Take calls outside office hours and log the message
- Transfer a call to a person when the customer asks
Shall we talk about how to apply it in your business?
Tell us about your current situation and we'll tell you, with no commitment, where we would start.